Return Policy

1. General Return Policy:
We regret to inform you that we do not accept returns or provide refunds for purchased items. To make an informed decision about our products, we encourage you to contact us before placing an order for detailed information.
2. Damaged Items and Repair Service:
In the unfortunate event that an item is damaged within 2 years from the date of successful purchase, we offer a repair service at no cost to you. Please contact our customer service team promptly to initiate the repair process.
3. Customer Responsibilities for Repair:
While the repair service is provided free of charge, customers are responsible for the shipping fees incurred during the repair process. This includes the cost of shipping the damaged item to us and the return shipping of the repaired item back to you.
4. Conditions for Repair:
The repair service is applicable only to items damaged under normal usage conditions. Items damaged due to misuse, neglect, or unauthorized modifications may not be eligible for free repair.
5. Repair Timeframe:
The repair process will be initiated promptly upon receiving the damaged item. The timeframe for repair may vary depending on the extent of the damage and the nature of the item.
6. Non-Repairable Items:
In some cases, an item may be deemed non-repairable. If this occurs, we will discuss alternative options with you.
7. Changes to Return Policy:
We reserve the right to update and modify our return policy. Any changes will be effective immediately upon posting on our website. We recommend reviewing our return policy periodically for any updates.