1. Shipping Rates
For domestic shipping within France, the shipping fee is set at 7 euros. International shipping within the EU countries is priced between 13 euros and 15 euros, while international shipping outside the EU varies from 24 euros to 35 euros. Please note that these rates are subject to change and are visible during the checkout process.
2. Processing Time
All orders will be processed within 3 business days from the date of purchase. This includes order verification, quality checks, and packaging.
3. International Customs Fees
Any additional fees incurred due to customs processing or import duties are the responsibility of the customer. We recommend checking with your local customs office for information on potential charges before placing an order.
4. Transit Responsibility
Once items are in transit, we are not responsible for any damages, losses, or tampering that may occur. It is advised to track your package using the provided information and to contact the shipping carrier for any issues during transit.
5. Unsuccessful Delivery Attempts
If a package is returned to us due to unsuccessful delivery attempts, the customer is responsible for any additional shipping costs to reship the item. Refunds will not be issued for items that are returned due to unsuccessful delivery.
6. Shipping Delays
While we aim to ship all items within 3 days, unforeseen circumstances such as weather conditions, natural disasters, or peak seasons may cause delays. Your understanding in such situations is appreciated.
7. Changes to Shipping Policy
We reserve the right to update and modify our shipping policy. Changes will be effective immediately upon posting on our website. It is advisable to review our shipping policy periodically for any updates.